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Customer Service Executive - Retail


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
12-11-2016
Job Code:
58276521
Categories:
  • Retail & Wholesale
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Job Details

Soft Skills -Pleasing personality-Eye for details-Warm and friendly-Flexible and AdaptableKRAs -Customer services Error free processing of orders to ensure no complaints are received from customers-Operations Effective updating of MIS & seamless coordination between clients and production team-Conduct Leave & attendance in line with company requirementsJob Description To effectively manage business orders received though means such as ? phone calls, emails, messages & walk-insTo process orders as per client specifications and internal standard operating proceduresTo coordinate effectively with artists and delivery team for execution of ordersTo build and cultivate excellent rapport with existing clients and generate repeat business thereofTo conduct reminder and follow-up calls for generating new ordersTo handle the delivery boys verify daily conveyance of deliver boysTomaintain & share the necessary MIS reports as requiredTo take on additional duties & responsibilities assigned by the management as and when requiredTo act with integrity and ensure that Company property is handled carefully by authorized personnel only and is not misused
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-3

Requirements

Channel Sales | Client Servicing | Corporate Sales | Retail Sales
Applying for this job will take you to an external site

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