Customer Service Manager
Manpower Middle East LLC
RequirementsEducation Qualifications EssentialMinimum 5 years' experience with customer service functionsExperience in working with ERP systemsExtensive experience in working with Microsoft Office software'sAbility to handle customers with a smile via both verbal and written communicationExperience of working across different markets and culturesDesirableInternational outlook with exposure to working across several marketsExperience of working in a branded businessExperience of working in consumer facing branded businesses either in FMCG or Consumer DurablesGeneric competencies Fluent in EnglishBasic knowledge of Middle East culturesTeamworkCustomer FocusProblem SolvingContinuous ImprovementPlanning and OrganisationAmbitiousDesire to succeed Functional Competencies Must have energy, enthusiasm and commitment and capable of making an impact in the short term. Capable of taking responsibility, showing initiative, creativity and working in a small team. Excellent communication skills and 'can do' attitude. Must be able to persuade, influence and motivate people at all levelsPersonal characteristics Ability to work in a teamPositive and professional attitudeAble to work to tight deadlines and manage numerous priorities Willingness to 'roll up sleeves' and get stuck in
Manpower Group, the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $19 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. The ManpowerGroup suite of solutions is offered through ManpowerGroup Solutions, Experis, Manpower, and Right Management.
Learn more about how the ManpowerGroup can help you win in the Human Age at:manpowergroup.com.