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CUSTOMER SERVICE REPRESENTATIVE


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
26-10-2016
Job Code:
54064212
Categories:
  • Manufacturing & Production
Applying for this job will take you to an external site
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Job Details

. CUSTOMER SERVICE REPRESENTATIVE Education Degree. Experience 1 - 2 Years of Experience. Responsibilities* Attracts Potential Customers by Answering Product & Service Questions; Suggesting Information about other Products & Services.* Opens Customer Accounts by Recording Account Information, Maintains Customer Records by Updating Account Information. * Resolves Product / Service Problems by Clarifying the Customer's Complaint; Determining the cause of the Problem.* Selecting & Explaining the best Solution to Solve the Problem; Expediting Correction / Adjustment; Following up to ensure Resolution. * Recommends Potential Products / Services to Management by Collecting Customer Information & Analyzing Customer needs.* Prepares Product or Service Reports by Collecting & Analyzing Customer Information. * Contributes to Team Effort by Accomplishing related Results as needed.* Ensures that Inventory is Managed efficiently & effectively in accordance with Guidelines, Policies & Procedures. * Traces & Searches for Mistakes/Discrepancies in Stock Quantity, Expiry Dates & Misplacement, as reported by HOD. Skills* Excellent Communication Skill English, Hindi & other Regional Language.* Computer Proficiency MS Word, Excel.* Customer Service, Product Knowledge, Quality Focus.* Problem Solving, Market Knowledge, Documentation Skills.* Listening, Phone Skills, Resolving Conflict.* Analyzing Information, Multitasking. Job Location Bangalore. E-mail cv@hitechmanpower.com HITECH PLACEMENTS, Bangalore. Phone 25286767 25255390 Mobile 9243407966 9901502660 8792855156 8951811866 9035702386 .
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-2

Requirements

Other Customer Service
Applying for this job will take you to an external site

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