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Customer Service Representative


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
12-11-2016
Job Code:
58275824
Categories:
  • Banking & Finance
Applying for this job will take you to an external site
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Job Details

Respond to retail and professional clients' inquiries via inbound calls, email and on-line chatObtain thorough knowledge of products offered by IB on various global exchangesAssist clients with opening and funding accountsShow clients how to use different features of the Trader WorkstationExplain margin requirements to clientsInvestigate trade issues and order executionsKnowledge of securities regulations impact on customersQualificationsExperience 2 years in trading or brokerage servicesEducation University degree (Bachelors) requiredNCFM/NISM certifications in capital markets, derivatives and currency derivativesHigh level of MS Excel skills requiredLanguage skills Fluent EnglishGood quantitative/analytical skillsExcellent oral/written communication skills required
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6

Requirements

Account Services | Any Process - Both BPO Type | Any Process - Domestic BPO Type
Applying for this job will take you to an external site

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