Sign In
 [New User? Sign Up]
Mobile Version

Customer Success Manager

Bengaluru, KA
Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Deliver exceptional customer experiences.Manage the post-sale relationship between Qubole and our customers by building relationships based on customer business and technology needs.Collaborate with customers to create success criteria and project plans that result in increasing value for the customer and for Qubole.Be a Qubole product expert so you can speak, and teach, intelligently on the value and usage of each part of QDS.Offer best practices to ensure ongoing success in customers big data analytics initiatives.Ensure customers are referenceable and remain Qubole customers forever.Identify opportunities with customers to expand the value that Qubole can offer, through additional use cases, departments, users, and even replacement of competitors.Work with Support and Engineering to manage key customer technical issues.Work with Product Management to represent key customer product enhancement requests.Work with sales and marketing to execute marketing and press opportunities.QUALIFICATIONS7+ years in software and/or services company working with customers in support, sales, practice or engagement management roles.Excellent communication and relationship management skills.Experience working with data warehousing, business intelligence, or big data analytics platforms.Experience and desire in learning cutting edge technology.BS degree AWS, Hadoop or other Big Data technology experience desired.We have a employee friendly work environment with liberal work from home and work related expense policy. We pride ourselves in lack of bureaucracy and delegate power and responsibility aggressively to employees. Self-Starters and those who thrive on complexity and independence love Qubole.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-5


Data Warehousing | Database Administration (DBA)
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News