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Customer Support Agent for No.1 profit making Airline


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
28-11-2016
Job Code:
51158025
Categories:
  • Miscellaneous
  • Travel
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Job Details

HR4NATION requires Customer Support Agent for a India's leading Airlines company.Job profileAttend inbound calls from customers regarding reservation / cancellation Assist customers with flight information / scheduleAddress and resolve any queries, grievances aired by customers Work LocationChennai (OMR)Salary & BenefitsFreshers - Gross 14000, Take home 12000 (approx)Experienced - Gross upto 15500, Take home 13000 (approx)In addition to the salary, Incentives and KPI Bonus approx 4000 (subject to fulfilling benchmark set by the organization)Overtime allowance extraFree Air tickets for travel within India (after successful completion of 6 months on the job) Shift timings8.00 am - 5.00 pm (Male / Female)9.00 am - 6.00 pm (Male / Female)11.00 am - 8.00 pm (Male / Female)9 pm - 6 am (Male only)6 pm - 3 am (Male only)Male candidates will be deployed in either of the above 5shifts on a rotational basis Female candidates would be put in either of the 1st three shifts on a rotational basisWeek off1 day per week (Rotational) Note Candidates are requested to note the work location and shift timings.Desired Candidate ProfileQualification Diploma / Any graduation including B.E and MCA (candidate studying through correspondence can also apply) 0 to 4 years experience in any inbound or outbound processMust be fluent in English and Hindi Call 9381003750 for more detailSend your resumes to hr4nation@gmail.comNoteHR4NATION does not take money from candidate at any stageWe don't respond to missed callsOnce a candidate agrees to take the interview we expecthim/her to stick to the schedule.In case he / she wants it to berescheduled, we need intimation atleast 2 hours before the said schedule
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3

Requirements

Any Process - Both BPO Type | Voice Process - Both BPO Type | Voice Process - International BPO Type | Ticketing
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