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Customer Support & Operator Relations Specialist


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
14-11-2016
Job Code:
58281142
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

As a Customer Support & Operator Relations Specialist, you would be working on the following key tasks- Handle inbound and outbound calls for taxi booking- Dispatch and follow up of the bookings till they are fulfilled - Handle customer support calls & escalations- Interact with taxi operators & taxi drivers to gather data and sort out issues- Train Taxi Operators & Drivers on using Ryder Dashboard, Ryder Driver App - Onboard new taxi operators & drivers into networkIt is a mix of call centre, customer support and operations support role.You need to have good communication skills, have lot of patience and be able to take initiative. You should be able to speak Kannada, English and preferably Hindi also.Look at this as a great opportunity for a stellar career in business operations.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Any Process - Both BPO Type
Applying for this job will take you to an external site

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