FIND YOUR DREAM JOB

Sign In
 [New User? Sign Up]
Mobile Version

Desktop Engineer-IT


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
18-11-2016
Job Code:
58318476
Categories:
  • IT
Applying for this job will take you to an external site
  •  
  • Shortlist
  • Email Friend
  • Print

Job Details

Ensure that all desktop, laptop, printer and such peripheral calls are completed within SLACoordinate with internal partners during entire cycle of support ticket to understand problems, setting right expectations, resolution and communicationKeep the user desktop downtime to minimum by providing quick solutions or alternatesTrouble shoot and support all desktop & peripheral hardware and application issuesParticipate in hardware and Software Inventory exerciseParticipate in project implementation with respect to desktops and peripheralsManage various desktop business and infrastructure applicationsCoordinate with hardware and application support vendors for day to day issuesEscalate support issues appropriately at the right timeAdhere to 24x7 shiftsParticipating in daily health checks and handover of support issuesFollow work allocation schedule and project plan.Prioritize project tasks and seek assistance from Supervisor as applicable.Review project requirements and execute projects as per requirements following guidelines and deploying the tools/systems as applicable.Meet / exceed internal partner/client requirements. Adhere to procedures like communication protocols, operational practices / procedures, Information security practices, attendance procedures, etc.Help / buddy team members as requested by SupervisorUpon request, participate and contribute in review meetings. Assist the supervisor in tasks / assignments like developing / executing new procedures / processes, diagnosis of problem / client issues, etc
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-3

Requirements

Desktop Support | Software Engineer
Applying for this job will take you to an external site

FEATURED JOBS

© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News