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Devops Engineer

Bengaluru, KA
Job Code:
  • IT
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Job Details

The intermediate UNIX/Linux Application Engineer supports high-availability 24/7 production applications systems of moderate complexity and risk. The role performs ongoing application support to internal customers by diagnosing and resolving issues, patching and reconfiguring third-party package applications, and evaluating and recommending options for improving performance, maintainability and operability; creates new practices and procedures where none are defined and updates existing practices and procedures, as defined by supervisor; may assist senior staff with architecting technical solutions; works on projects requiring technical decision making and provides input to delivery schedules; normally receives basic instruction on routine work and general instructions on new assignments; and has work periodically reviewed by more senior team member or supervisor for the soundness of technical judgment and overall accuracy.Principal ResponsibilitiesPerforms complex technical work requiring demonstrated experience in the application of standard techniques and procedures in carrying out tasks; applies demonstrated experience and knowledge gained from executing large system projects in broader areas of assignments and company operating procedures; accomplishes tasks and projects within defined time lines and in a professional mannerInstalls, upgrades, configures, repairs and monitors high-availability 24/7 application service, third-party appliances, and applications; assists with automation scripts and tools to improve efficiency and performance of self and other team membersWorks with team members on project tasks that derive from release requirements; uses ticketing system to accurately document tasks performed for assigned production systems; communicates technical issues within entire product releaseDocuments operations and manages resources related to procedures, including installation, maintenance, restart / recovery, monitoring and troubleshooting; performs ongoing revision and testing of established proceduresPerforms documentation and resource management of off-site equipment specifications, serial numbers, asset tags and installation locations; demonstrates strong knowledge of and follows high-availability 24/7 production data center and server room best practices regarding cable management, power budgeting, airflow, rack layout, and floor plan designPerforms maintenance and service functions to support production infrastructure, including system installation, systems administration, patching and configuration and software upgradesProvides second-level support (application and host specific tasks) of Web services monitoring alerts; refers to resolution processes, and escalates and communicates outages/issues to senior team members and supervisorFollows and updates the Tactical Run Books, which define the processes and procedures for first-level support of Web Services of Operations Systems; continues troubleshooting beyond what is documentedKeeps abreast of technical trends, and develops and incorporates them within assignments as appropriate; recommends improvements and changes to supervisor and teamMay provide guidance to a limited number of technicians and associate application engineers, providing immediate direction and guidanceKnowledge and SkillsBachelors Degree or equivalent in computer science, electrical engineering, or related field is preferred with approximately 2+ years of directly related work experienceStrong working knowledge of Linux or other UNIX Operating systems required; Microsoft Windows Operating system administration best practice preferredKnowledge of data-modeling, database administration and software architecture engineering methodologyStrong working proficiency in one or more of the Unix shells, and PERL or Java script preferredUnderstanding of basic software lifecycle processGood hold configuration management tools like Puppet/Chef/Saltstack/Anisble etcGood hold on CI/CD concepts and tools like Jenkins/Bamboos etc.Exposure to Internet technologies (e.g. Linux, HTML, XML, TCP/IP) highly desirableExperience with distributed computing and Software Registration systems such Cassandra/Zookeeper a plusUnderstanding of basic software lifecycle processFamiliarity with version control tools (Git, Perforce, SVN, etc)Strong working knowledge of networking and data communication technologyExposure to relational database technologies (SQL, schema design) is a plusExperience working with third-party vendors and development team to understand scope of application system changes and revisionsKnowledge and experience in the administration and operations of large-scale distributed computing environments; experience with standard system Operations methods and procedures; prior hosting experience a plusCompetenciesCollaborates with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; puts needs of organization over personal needsListens, asks for and uses input; shares information appropriately and openly; is accessible and receptive to positive feedback, constructive criticism, and both good and bad news Excellence Orientation Strives to be the best that one can be and maximizes one's own potential in helping Citrix Online succeed; exhibits resilience, persistence, tenacity and a continuous mindset for improvement; is goal-oriented with very high standards for quality of workHolds self-accountable for keeping commitments and delivering the best possible performance; pays attention to detail, and gets involved and participates until resolution; assumes responsibility; accurately plans and executes work; accurately tracks time and projectsShows a genuine, accessible and caring personality that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure and is able to be respectful and straightforward with others; develops trusting relationships; takes full responsibility for self; respects the confidentiality of the information they acquire, maintain, and use in their job, and personally disengages from itParticipates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open-mindedness; suggests new ideas in response to and anticipation of business needsRelays the Vision Conveys a compelling vision of where the organization is going to others and models behavior consistent with the vision; exhibits clarity and focusInspires Others Motivates others by demonstrating pride, enthusiasm and passion; celebrates success and gives credit to others; exhibits optimism and vigor.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 5-8


Application Programming | Business/Systems Analysis | Database Administration (DBA) | Software Engineer
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