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Document Production Specialist

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Job Details

RoleThe Document Production Specialist (DPS) reports to the Shift Team Lead of the Document Production Unit (DPU) and is expected to create a positive working relationship with team members in their group.The duties of a DPS would cover the followingProvide an accurate and high quality document production service to fee earners using Clifford Chance House styleDocument/ Presentation/ Spreadsheet creation, conversion, formatting, revision, clean up, repair, indexing, linking and archivingDocument tables and automation including TOAs, TOCs and cross referencing; Template and form creationEnsure all work and projects are completed as per instructions from the client and /or specifications, within deadlinesAbility to quality check documents to ensure clients' quality expectations are met within stipulated turnaround timesFollow workflow processes as per the Standard Operating Procedures (SOPs)Notify the Team Lead immediately when the deadline is likely to be missedContinue to develop speed, accuracy and proof reading skills and responsible for downtimetraining objectivesMaintain confidentiality of all client informationWork collaboratively with team members to ensure the provision of first class support services to fee earnersQuality checking for accuracy and formatting and editing services SkillsA key attribute of a DPS' success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London Document Production teamFlexible approach to deliver increased volume outside of shift hoursEffective time managementProfessional approach to problem solving; Good decision making abilitiesKeen eye for detailAbility to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientatedSoftware ProficiencyAdvanced MS WordIntermediate MS PowerPoint and ExcelMS OutlookDMS (Filesite, iManage)
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-6


Database Administration (DBA) | EDP/MIS
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