Sign In
 [New User? Sign Up]
Mobile Version

Domestic Phone Banking Officer (Full time) Job In Vashi

Navi Mumbai, MH
Job Code:
145,000 To 300,000 Monthly
  • Banking & Finance
  • Miscellaneous
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

-Domestic Phone Banking Officer (Full time)Job Description To resolve customer queries over phone.Location Vashi, MumbaiFRESHERS CAN ALSO APPLYTo Attend the inbound calls of customers and process the queries &Welcome , Verification to customers satisfactionTo identify and convert the opportunities for cross selling (banking product) on customers callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance EligibilityEducation - Minimum Graduate equivalentExperience - Fresher/ ExperiencedAge - 18-32 yrs Good Verbal English CommunicationAdded advantage - knowledge of regional languagesMale candidates should be willing to work in rotational / night shifts.Female candidates will be working in rotational morning shifts (7.00 a.m. to 7.00 p.m. any 9 hours shift)Skills Communication SkillsInterpersonal skillsEmpathyProblem Solving ApproachFor More Details Call On 8080702016 , 9029500701 , 8080703045 , U Can Also Give Miss Call Or whats Up On same NoOr Forward Ur Cv On
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-3


Any Process - Both BPO Type | Blended Process - Both BPO Type | Voice Process - Both BPO Type | Voice Process - Domestic BPO Type
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News