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Domino - Vmware Support Engineer L2

Bengaluru, KA
Job Code:
  • IT
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Job Details

The primary function of support consultants is to provide in-depth technical and technological expertise in their particular areas of focus, so that we can develop a genuinely customized solution for every customer. Initially support consultants provide services to a limited number of small accounts to which they're personally assigned, but support becomes more and more specific as you move through the experience levels, right up to the highly complex design, scoping and implementation leadership of international and strategic accounts, working at highest level with customers and managing large projects.Required Skills 1. Good Troubleshooting skills /Software related queries of our global clients either through Phone, Email and remote sessions2. Documentation of the case and functional writing skills required.3. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.4. Exercises independent judgment within defined parameters. 5. Acts as team member by providing information, analysis and recommendations in support of team efforts.6. Willingness to participate in non-standard working-time models (e.g. shift, call availability etc...)7. Clear communication skills and Ability to work independently. 8. Confident telephone manner and Fluency in English.9. Must possess excellent written & spoken communication skills.10. MCSA/MCSE/MCTS/MCITP/VCP DesiredKey Technical Skills 1. Good Knowledge in installing and configuring all flavors of ESX/ ESXi2. Good understanding in VMware Virtualization technology like Memory ballooning, resource allocation and Snapshots3. Trouble shooting knowledge on ESX performance and vCenter performance4 Good knowledge on VDP interaction with the back up applications5. Good understanding of Operation of HA and DRS clusters6. Basic understanding of either SRM/View/VCD suite7. Familiar with HP hardware Blades and Proliant servers8. Familiar with storage/backup technologies including HP SAN/NetApp9. Preferred VMware Certified Professional (VCP) preferably for vSphere 5.x
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 3-4


Application Programming | Configuration/Release Mgmt | Quality Assurance/Testing | System Administration
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