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DSIT - GCC - Business Analyst OTC

Mumbai, MH
Job Code:
  • Oil & Gas
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Job Details

This is a senior Business Analyst (BA) position that drives the IT delivery of projects for the Shell Chemicals business. The scope of this role is Order to Cash (OTC) and Customer Relationship Management (CRM). The BA is responsible for identifying and documenting the business needs of their clients and stakeholders, and helping to determine feasible solutions to meet business needs or resolve business problems. This position will give you the opportunity to grow to become an active thought partner and solution visionary who shapes the technology demand and direction in the business community.Requirements12+ years of SAP Functional knowledge including functional design, design validation and configuration of Sales and Distribution and Customer Relationship ManagementKnowledge of End to End Order to Cash and Sell to business Customer processes and how they support the business functionSAP Functional knowledge including functional design, design validation and configuration of Sales and Distribution and CRMKnowledge of Business Analysis techniques and toolsAgile project experienceUnderstanding of systems engineering concepts and data/process analysis and modelingKnowledge of the technology landscape including current and future developments and the most commonly available products and integrated solutionsAbility to take a systematic and analytical approach to problem solving and pay close attention to detailExperience analyzing the alignment between business requirements and system capabilities.Strong interpersonal and influencing skillsAbility to communicate concisely and clearlyCBAP (Certified Business Analysis Professional) or PMI-PBA certification preferredLean Practitioner training and experience are an assetRequirementsAccountabilities Precisely capture business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations.Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options.Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle.Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution.Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled.Configure and document software and processes, using agreed standards and tools.Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.Create and present compelling business cases to justify solution value and establish approval, funding and prioritization.Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.Understand and stay abreast of relevant architectures and technologies related to a business area. Research potential solutions and innovative ideas. Guide and manage interactions with technology vendors.Lead stakeholder management activities including facilitation of large design sessions.Lead teams to complete business analysis on projects. Set the direction for business analysis activities within large programmes or strategic initiatives.Support longer-term business strategic goals through proposing improvements in value, cost, process, data, technology, functionality, and initiating high-level business requirements and feasibility studies to discover options and directions.Champion the development of long-term Business Analysis capability within Shell through bringing external perspectives, coaching others about BA techniques, identifying and promoting best practices, and contributing to community building.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 12-17


Application Programming | Business/Systems Analysis | ERP/CRM
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