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ECM Application Support Administrator

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  • Engineering & Construction
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Job Details

Position Duties and ResponsibilitiesThe ECM Administrator will be responsible for-- Support and administration of IBM FileNet (Fax Entry, Capture, IDM Desktop, HPII, Web Services, Open Client), Perceptive Intelligent Capture, WebDesk (aka Brainware), Recogniform, QlikView and Sungard StorQM Plus.- System and application administration including applying patches and upgrading the software, user administration including adding users and designing roles to secure the data, customer support including deploying QlikView applications, resolving customer issues related to software use, and performance.- A main focus area is the support of the Bechtel Business Services (BBS) RIM team and global image capture processes (FileNet Capture, Image Services, and Intelligent Capture).- Work in this area will require communicating with functional users and process owners to identify issues, gather requirements, and identify solutions.- Must be able to work on multiple systems and be interested in learning new technologies.- Additionally, the administrator must possess the ability to translate user requirements directly into technical solutions.- Analyze business processes and formulate long and short term solutions to determine systems needs with end users, including conceptual design, technical specification, testing, training, and implementations.Basic Qualifications- Bachelor of Science degree in Information Technology or a related field- A minimum of 4 years of experience with one or more of the following- IBM FileNet Image Services- Perceptive Intelligent Capture (aka Brainware)- 6+ years of Information Technology experienceAdditional Information/ Preferred Qualifications- Technical experience supporting Document Imaging Systems, Document Capture, and Optical Character Recognition (OCR)- FileNet MSAR knowledge- Windows 2008/12 Server Administration- Ability to evaluate, design, review, recommend, and implement records management-related systems- Recogniform(OCR) scanning/imaging technologies- Ability to understand business requirements, articulate process requirements and model RIM / ECM solutions- Ability to work independently to complete assigned tasks- Organized and extremely dependable- Strong conceptualization, communication, and technical skills.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 6-11


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing | Software Engineer
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