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Email Operations Manager

Gurgaon, HR
Job Code:
  • IT
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Job Details

Job DescriptionGuesthouser is looking for a Email Operations Manager to join the family. The best email marketing campaigns in the world engage the right users at the right time with the right message through intelligent segmentation, a true love of analytics and business intelligence, and a passion for scalable delivery enabled by world-class technology.Were looking for a true creative who also geeks out on optimizing emails through multi-variety testing and fist pumps every time open rates increase an extra hundred basis points. The right candidate would straddle many worlds, including design, product, content, analytics, and of course, marketing. Challenge the status quo. Take the leap. Swing for the fences. Create entirely new ways to tell the story to prospective travelers. Are you this person? If so, we want to hear from you.Responsibilities1. Co-lead an email marketing strategy for Guesthouser globally while proactively partnering with our regional marketing, product, communications and host teams to develop a global production calendar. 2. Develop and enforce guidelines as to how to engage with our users. Ensure that our emails showcase our values and do nothing to undermine the trust and enthusiasm of our customers.3. Build and maintain strong relationships with the need to collaborate with nearly all departments internally. 4. Empower other teams within the company to effectively communicate with our community using email (both ad hoc and recurring campaigns).5. Educate teams internally by testing and proactively sharing out performance results and metrics for successful and unsuccessful tests 6. Help architect email-marketing strategies for our traveler acquisition, host acquisition, re-engagement, retention, segmentation and merchandising (cross-sell, up-sell) campaigns.7. Occasional travel to global offices for production planning needs.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-6


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