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End User Services Quality Assurance Manager

Secunderabad, Telangana
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  • Banking & Finance
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Job Details

End User Services is currently implementing the latestvirtualization technologies within the bank to make the user experience more effective.EUS responsibility is delivering desktop related technologies that align with the needs of the business.The QA function is an extremely important function within EUS.Its main remit includes Functional (New Requirements, Unit, Regression, System and Integration) testing of all Engineering releases in EUS and functional testing of all Core / Core-Optional Packages.The team conducts performance testing where required and monitors the production environment through the ITSM process to ensure that nothing is released without following due diligence.Throughout the QA process, the team also checks to ensure compliance against firm-wide policies where appropriate.The service is provided as a managed service by a vendor.It is based on an offshore\onshore model, with 80% of resources based in Hyderabad.Reporting to the QA and Release Management head in the UK, The EUS QA manger role is primarily to manage the offshore service vendor to ensure that Process is being followed Service is being delivered efficiently SLA s are being adhered to Process review and improvements Provide productivity improvementsEssential Skills/Experience3 years experience in a QA Lead/Management roleStrong proven background in Functional testing/Performance TestingProven ability in Automation/Performance testingExperienced working contribution of a QA Roadmap for the futureProficiency in the following toolso ALM, Jira, Selenium, Jenkins, SVN, QTPProficient in Quality Assurance MethodologyProficient Change ManagementProficient Software Development Lifecycle principlesAbility to turn requirements to test cases\user storiesUnderstanding of desktop, application and server virtualizationKnowledge oflogin VSI and load runnerEducation / professional qualifications3 years of Quality Assurance / Test experience, 1 years of which were spent in management; Experience should include project risk assessments and communication3 years of experience working with developers, project and release managers, or 3 years of QA process development experience
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8


Application Programming | Quality Assurance/Testing | Software Engineer
Applying for this job will take you to an external site


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