Sign In
 [New User? Sign Up]
Mobile Version

Enterprise Collaboration Systems Engineer

Bengaluru, KA
Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Key Responsibilitiesa)Operate, maintain and administer information technology solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure. b)Plan and execute maintenances, scheduled tasks and follow procedural documentation.c)Customer orientation - ability to listen, clearly communicate and deliver results that excel at customer satisfaction. d)Observe and provide feedback on the current state of the client's infrastructure, and identify opportunities to improve security and resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.e)Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules. f)Work proactively across the company to ensure Intel's managed hosting infrastructure is never a constraint for its customers or any aspect of the company.g)Good stakeholder management and influencing skills to negotiate and deliver within timelines h)Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.i)Work collaboratively with team mates to contribute to the continuous improvement of our working culture. j)Must be able to participate in 12x7 incident response with occasional 24x7 on-call coverage as required.k)Work through follow-the-sun support model and disaster recovery plans with other groups and departments. Required Skills1)BS or MS in Computer Science, Engineering, or a related technical discipline, or equivalent experience. 2)Common Windows Server & Linux installation, configuration and performance tuning.3)Service Management effective incident and problem management that helps to minimize impact to the availability of the systems or reduce incidents. 4)Proactivity to identify potential issues and propose/deliver solutions.5)Familiarity with Network Essentials basic TCP/IP networking, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc. 6)Administration of web servers and supporting technologies, including network load balancers.7)Core DB knowledge is desirable like general SQL Server, Oracle, PostgresSQL and/or MySQL database knowledge to perform day-to-day tasks (backup & recovery, security and object change management, instance installation, configuration, patching, upgrading & monitoring). 8)Scripting and automation of administrative tasks using PowerShell, Bash, Python, etc is considered a must.9)Awareness of DevOps tools, processes, and culture is desirable. Preferred experienceI.Familiarity and knowledge of enterprise collaboration systems such as Citrix, SharePoint 20xx, Jive, Kaltura software and others will be considered a plus. II.Microsoft, Linux, Agile DevOps, ITIL Service Management and other industry certifications will also be considered a plus.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Application Programming | Configuration/Release Mgmt | Database Administration (DBA) | Graphic Designing/Animation/Web Designing
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News