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Exclusive Openings for AR Callers, Associate, Senior Associate


Source:
TIMESJOBS.COM
Location:
Kolkata, WB
Date:
07-11-2016
Job Code:
58234009
Categories:
  • Miscellaneous
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Job Details

1. 1 - 4 yrs relevant experience in Healthcare Domain2. Good Knowledge or Experience in ARcalling 3. Good / Excellent Communication skillsPre-Call AnalysisCallthe Payer /use other resource like IVR or Web portal to obtain StatusAppropriate Documentation of the claims is required on Client SoftwarePost CallAnalysis/After CallActions to be taken on the claimTo assess and resolve enquiries, requests and complaints, primarily on the telephone, to ensure that customer enquiries are resolved at first point of contact.To provide customers with product and service information and up sell wherever raised by customers in their interactions.Ensure efficiency measuresare met in accordance with performance targets and process guidelinesNeed to achieve Productivity targets as per the grid set by the ManagerParticipate and works as a member of the customer service team.Use business tools and updates from industry knowledge to identify problem areas and document business requirements via various updates and training sessions.Job Location Kolkata, Nagpur,Hyderabad, Trivendrum , Kochi, Bangalore, Vizak and Mysore Email manijob7@gmail.com Contact HR Manager Sunita 9247262777, if not reachable, leave a text on whatsapp on 9989051577
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5

Requirements

Any Process - International BPO Type | Blended Process - Both BPO Type
Applying for this job will take you to an external site

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