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Field Service Engineer


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
16-11-2016
Job Code:
58301836
Categories:
  • Biotechnology & Science
Applying for this job will take you to an external site
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Job Details

DescriptionResponsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers.Determines and develops approaches to assignments Leads field services and support projects requiring coordination with other functions, customersSolves a broad range of hardware and/ or software problems of varying scope and complexityQualificationsBachelors or Master Degree or University Degree or equivalent Minimum of 10 years relevant experience, with typically 10 to 12 years On Liquid Phase Products(LC/LCMS)Hands on LC, LCMS , Mass purification, Prep systems and complex configuration etc. and managing customer escalation and key accounts
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 10-12

Requirements

Facilities management | Office Management & Coordination | Office Services
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