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Finance and Operations Manager

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  • Retail & Wholesale
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Job Details

Develop a motivated, committed and high performing store teamEncourage and promote all opportunities to drive sales, leading by example Implementation of BU and marketing guidelinesEnsure store layout is in line with Marks and Spencer layout and guidelines Be familiar with local competition and respond accordingly in order to create competitive advantageLine manage Supervisor and the store team using effective performance coaching to achieve results Ensure accurate and timely delivery of seasonal look as per BU guidelinesAgree employee rotas and numbers and ensure key seasonal events are effectively staffedEnsure all health and safety requirements are fully compliant Enhance sales through analysis of trends such as footfall, conversion, UPT etc.Ensure achievement of sales targets for the Floor/ Store Monitor achievement of sales targets and take corrective measure where requiredEnsure a smooth and accurate process for stock management in the store Manage stock loss through reduction of soiled and damagedEnsure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop results Build a connection with the customers and understand their needsEnsure sequential links for layout in consultation with the Visual Merchandiser Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where requiredEngage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store Develop team members by providing them with timely and constructive feedbackConduct performance appraisals of your team Desired ProfileMin 4yrs of experience in GM retail Should be into team handling profileShould be taking care of entire Store operationsShould have good commercial knowlledgeShould have good communication skillShould be presentable
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-9


Client Servicing | Corporate Sales | Relationship/Account Servicing | Retail Sales
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