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First Line Manager


Source:
TIMESJOBS.COM
Location:
Pune, MH
Date:
07-11-2016
Job Code:
58220646
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

You should have understanding of Metrics, Account SLA, SLO's.You should have understanding of working with mission critical setup working with global clients and Technology understanding with in Distributed /Mainframe / Windows & Vmware / Storage / Backup recovery / Middleware Environment.What youll do Drive/manage service quality and improvement of service delivery processes.Provide functional direction to employees and guide them towards making up their careerJoining Location- Bangalore, Chennai, Hyderabad, Pune, NoidaHow well help you growYou ll have access to all the technical and management training courses you need to become the expert you want to beYoull learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites youUnderstanding on ITIL principles.Understanding of controls & audit readiness.Understanding of team and people management.Understanding of IBM and competitor IT landscape.
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10

Requirements

Application Programming | System Analyst/Tech Architect | System Security | Systems Programming
Applying for this job will take you to an external site

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