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First Line Manager


Source:
TIMESJOBS.COM
Location:
Pune, MH
Date:
18-11-2016
Job Code:
58319630
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

You should have understanding of Metrics, Account SLA, SLO's.You should have understanding of working with mission critical setup working with global clients and Technology understanding with in Distributed /Mainframe / Windows & Vmware / Storage / Backup recovery / Middleware Environment.What youll doDrive/manage service quality and improvement of service delivery processes.Provide functional direction to employees and guide them towards making up their careerHow we ll help you growYoull have access to all the technical and management training courses you need to become the expert you want to beYou ll learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites youQualificationsUnderstanding on ITIL principles.Understanding of controls & audit readiness.Understanding of team and people management.Understanding of IBM and competitor IT landscape.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 4-9

Requirements

Application Programming | Database Administration (DBA) | Desktop Support | Project Leader/ Project Manager
Applying for this job will take you to an external site

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