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Front Office Associates


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
09-11-2016
Job Code:
58234366
Categories:
  • Travel
Applying for this job will take you to an external site
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Job Details

Job Responsibilities1. Ensure to follow all the front office standard operating procedures and policies and register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations, thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. 3. Ensure proper take over and handing over and communicate guest feedbacks and other different issues to the superior Understands room status and room status tracking. 4. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.5. Knows room locations, types of rooms available, and room rates and uses suggestive selling techniques to sell rooms and to promote other services of the hotel. 6. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. 7. Updating of C Form for all the foreign nationals and update their passport and visa details in P.M.S.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BHM (Hotel Management)

Experience: 2-3

Requirements

Front Desk | Ground Staff | Guest Relation
Applying for this job will take you to an external site

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