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General Manager - Retail Sales

Secunderabad, Telangana
Job Code:
  • Engineering & Construction
  • Architecture & Design
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Job Details

Khazana GroupPosition DescriptionFunction Modular / Sales Location HyderabadDesignation GM ModularPosition Overview- Accountability Responsible for developing sales strategy, execution and business development towards profitable growth. Builds market position by location, developing, defining, negotiating, and closing business relationships.Major Deliverables- Systems and Processes Oversee consistent implementation of process and policy standards across store. Address problems or issues in store under-performance. Streamline the project life cycle of projects pertaining to modular furnitureTargets Drive sales initiative and achieve desired targets with overall responsibility of ROIPlanning Anticipate delays and track orders to avoid any slippages. Create a process-oriented workflow for each activity of the project i.e. from project initiation and follow up to files being sent to the factory.Financial management Involved in preparation of annual budget, marketing budget, regular variance statements and annual audit. Provides vision of overall financial health of the company. Responsible for the accounts receivables from clients.Store Operations Ensure smooth operations of all showrooms (Modular) by scheduling and assigning modular consultants. Implement technology to improve operations of the company. BOQ Make sure BOQs are made by modular consultants according to deadlines. Make BOQs in the absence of Modular consultants. Cross check BOQs until modular consultants have been trained completely.Sales Analysis Monitor sales on weekly and monthly basis of different POS and use tools to access the company performance and recommend improvement. Review sales process and perform gap analysis for modular consultants.Design Overview and coordinate with design department to make sure the designs are drafted according to deadlinesDelivery & payment Coordinate with design team to get the appropriate designs. Collect 50% advance on order conformation and 50% remaining balance before dispatch of goods from manufacturing unit. GM - Modular will be responsible for outstanding payments.Customer Care Inculcate importance of building relationships with clients in staff. Make sure after sales support team extends the highest levels of customer service at all times across all the POS. Deal promptly with customer complaints. Make sure clients are being attended with utmost care by staff across different stores.Production Coordinate with GM Manufacturing & Execution to make sure the file has been handed over with all details to the Production department. Introduce GM M&E to client and exitMarketing and PR Identify and develop new streams for revenue growth and maintaining relationships with customers to achieve repeat/ referral business. Explore marketing avenues to build consumer preference & drive volumes.Market analysis Learn about competitors products and perform market analysis to come up with strategiesDSR Daily sales report need to be made daily and submitted to the Store Manager with complete details.Monitor follow-ups Monitor sales follow-up regularly, talking to colleagues and customers, and towards early closure. Making surprise calls to clients to ensure proper follow-up by BM. Call HNI clients, designers etc which are not being monitored by key accounts for retail business.Recruitment and training Maintain store staff by recruiting, selecting, orienting and on the job training. Actively look into staff retentionPromotions Organise special promotions, displays and events. Plan and execute participation in fairs etcFloor up keep Ensure proper maintenance of store merchandise and ambience, with all gadgets and lights working along with price tags. Supervises KAM / AGM / DGM-Modular, Design Head & DesignersReports to VP KA & Modular
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 6-10


Architecture | Channel Sales
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