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GIDA Intermediate Analyst

Chennai, TN
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  • Banking & Finance
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Job Details

Strong understanding of the respective Citi products, processes and policies. Ability to review processes in accordance to Citi PoliciesHandle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service. Assist and participate in severity escalation managementAssist the team on compliance calls, meeting with AuditCollect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officialsProcess entitlement, compliance review requests and/or incident/change management handling for Citis global customer base within established support thresholds, including bulk requests and housekeeping tasksCreates, maintains and performs annual review of Process Control Manual documents associated with specific systems assignedEnsure adherence to pre-assigned SLO requirements for designated requests at a personal and team levelConduct Citi Marketplace product maintenance. Conduct Citi Information Security Administration Repository Inventory maintenancePerform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processesChecks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications. Responsible for the service/compliance quality and accuracyDemonstrate knowledge of formulas and tools within Microsoft applications and use them competentlyDemonstrates strong understanding of the respective Citi products, processes and policies. Initiates process changes, suggestions based on Lean methodologyUnderstands Project Management principlesConstructively participate in e2e projectsLead small projectsUtilize key information security administration toolsMaintain excellent availability to achieve strong resultsInterprets the principle of Information Security concepts and policies, develops and implements into day-to-day workAbility to explain basic principles behind IS/GIDA policies and guidelinesEffectively utilizes Talent Management process (i.e. trainings, goal setup etc.) and system. Knows how to develop and implement an effective IDP (Individual Development Plan)Providing coaching to other team membersAssists in development of othersUnderstands effective team skills and applies themUnderstands decision making processSeeks some input from othersAware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid-level decisionsUnderstand Citi, organization and department vision, strategy and goalsRelates own work to department, organization and Citi vision, strategy and goalsUnderstands and creates SMART goals for projects and initiativesSelf-accountable for goal achievementUnderstands why the organization needs to change to remain competitiveUnderstands change theory and how to manage resistance. Promotes the positive outcome of the change initiativeUnderstands effective interpersonal techniquesGood command of English language (both verbal and written)Strong communications skillsAnalytical and detail-oriented
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-5


Project Leader/ Project Manager | System Administration
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