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GIDA Senior Analyst

Chennai, TN
Job Code:
  • Banking & Finance
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Job Details

Excellent understanding of end to end Citi products, processes, policies, regulations, and governanceInitiates process changes and improvementsHandle simple thru complex, multi-tiered escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer serviceLead and resolve severity escalations and identify root cause and creating corrective action plansRepresent GIDA Service Delivery on compliance calls, meeting with AuditCollect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials and add intelligence into the information collectedProcess entitlement, compliance review requests and/or incident/change management handling for Citis global customer base within established support thresholds, including bulk requests and housekeeping tasksCreates, maintains and performs annual review of Process Control Manual documents associated with specific systems assignedPerform any kind of ID or Functional ID related processes. Group, profile and role management, Functional and Temporary ID management. Perform Certificate managementEnsure adherence to pre-assigned SLO requirements for designated requests at a personal and team levelPerform system setup, packaging and installationIdentifies need for new tasks and creates them on demandConduct Citi Marketplace product maintenanceConduct Citi Information Security Administration Repository Inventory maintenance; takes responsibility to keep the team inventory databases up-to-dateChecks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applicationsResponsible for the service/compliance quality and accuracyDemonstrate complex application or system knowledgeUse the most complex tools within Microsoft applications and link them creating workflows between different formatsDemonstrates excellent understanding of end to end Citi products, processes, policies, regulations, and governanceInitiates process changes and improvements based on Lean methodologyHas a good understanding of end-to-end Project ManagementAble to lead complex projectsUtilize key information security administration toolsMaintain excellent availability to achieve strong resultsInterprets and guide others in the principle of Information Security concepts and policies, develops and implements into day-to-day workAbility to explain principles behind IS/GIDA policies and guidelinesIdentifies, registers and resolves potential compliance issuesResponsible for closure and keeping the inventory up-to-date. Drive and encourage IS cultureEffectively utilizes Talent Management process (i.e. trainings, goal setup etc.) and systemKnows how to develop and implement an effective IDP (Individual Development Plan)Effectively delegates tasks and projects to others. Encourages others to stretch capabilitiesApplies best practices in coaching. Works with others to identify development needs and resourcesUnderstands and applies complex decision making processes. Seeks out input from all involved stakeholders. Comprehends all risks in decision making. Involved in higher level decisionsCommunicates the need for change to remain competitiveInvolves others in the change processUnderstands complex change theory and how to overcome resistance to changeAssist change from start to finishUnderstand Citi, organization and department vision, strategy and goalsRelates own work to department, organization and Citi vision, strategy and goalsUnderstands and creates SMART goals for projects and initiatives. Self-accountable for goal achievementUtilizes effective interpersonal techniquesStrong communicatorEffectively uses influence to build support for key initiativesGood command of English language (both verbal and written)Strong interpersonal skillsAnalytical and detail-oriented
Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9


Business/Systems Analysis | Database Administration (DBA) | System Administration
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