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Global Delivery Oversight Manager

Chennai, TN
Job Code:
  • IT
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Job Details

Manage partner performance during Delivery Lifecycle and act as a SPOC on Portfolios for associated stakeholdersEstablish structured governance methods and routines to continuously evaluate and improve quality of global delivery relationships and ensure consistent adoption of Governance processes and metricsVerify and validate the partner metrics in comparison with their metrics repositoryFacilitate the conduct of Quarterly Business Reviews (QBRs) to ensure periodic leadership connectOwn and execute GDC Transformation projects like Increasing Application Maintenance Outsourcing, Build India team, etcAct as the focal point at Offshore to facilitate partner selection and negotiation during the RFI / RFP processesConduct Partner fitment assessment on a periodic basis to evaluate the partnership sustenance factorsMonitor strategic alignment, demand pipeline and execution performanceSkills Required 1. 15-20 years of global delivery experience with large IT service providers or Captive IT centers of global corporations2. Current role involves leadership in the areas of Outsourcing, Offshoring, Customer Partner relationship management and Onsite-Offshore delivery management3. Working with senior management in current organization as well as in customer organizations 4. Managing customer engagements involving Application Development, Application Support, Testing and / or Infrastructure services using mature models of Outsourcing5. Managing teams of 200+ people, across multiple locationsConsiderable work experience at Overseas (preferably US) as well as Indian locations6. Knowledge of business and IT processes of Airline industry will be an added advantage.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 15-20


Application Programming | Quality Assurance/Testing | Software Engineer | Systems Programming
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