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Global Recruiting Support Supervisor

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

Manage a recruiting support team of up to 14 non-exempt Screeners who are responsible for delivering an outstanding customer experience to Recruiters, Recruiting Managers and candidatesEnsure the Screening Team is providing proper administration of candidate assessments, candidate movement and candidate dispositioning through the screening processMonitor and ensure service levels are met or exceededManage and coach team to ensure operational excellence and that risk and controls are tightly managedReview processes/procedures for process efficiencies and ensure proper change management with team and clients occur prior to executed changesWork with Hiring Managers and capacity planning teams to understand business needs and priorities to help build an effective recruiting strategy for their assigned client and the regionLeverage reporting and analytics to understand the current state as well as to the information to manage the support teams performance and value add to processManage the recruiting risk/controls for the regional team; provide coaching, complete audits, share audit results to ensure compliance of all recruiting polices and processes.Support consistent management practices including performance management, coaching, career planning, development, and training for all team members.Foster a climate and culture that creates a positive employee experience where employees love their jobs and are proud to work for Chase.QualificationsSupervisory experience of any kind preferably in a high volume or deadline based environment to include performance and client management, career planning and coachingExperience in an HR or Recruiting environment is strongly preferredStrong people, partnership, consulting and project management skills with the ability to manage complex situations and multiple priorities with a dedication to providing an outstanding candidate experienceStrong leadership with the ability to motivate a team of recruiting support professionals as well as influence changeExcellent interpersonal skills and the ability to establish strong relationshipsExceptional communication skills, both written and verbal is required; Prior training experience is a plusExperience in financial services, consulting or consumer driven industries, specifically payments industry, are strongly preferredFamiliar with recruiting compliance requirements to minimize risk to the organization is preferredBachelors degree preferred
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Admin/Facilities Mgmt | Consulting | Employee Relations | Recruitment
Applying for this job will take you to an external site


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