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GSO Middleware Web - Associate

Secunderabad, Telangana
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  • Banking & Finance
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Job Details

The Web Support Specialist will work as part of the team responsible for JPMC's web hosting environments in North America, Asia Pacific (APAC), and EMEA. As such, this involves a reactive element which includes monitoring problem queues and working through problems to resolution as they arise. There is also a proactive element which includes maintaining software currency, track repeat issues and drive service improvement.Extensive experience in information technology with an emphasis on working with E-Commerce related technologies, ideally in a support functionDetailed understanding of Web technologies and how they function in secure environmentsGood problem & customer management, analytical, self motivation, verbal and written communication skills and an ability to deliver in high pressure situationsMust be able to work with and leverage skills from other teams in the organizationExperience working in a customer facing role and part of a geographically distributed team Strong technical skills with proficiency inUnix/ Windows System AdministrationNetwork Products & Protocols (TCP/IP)Application Servers (WebSphere/ Tomcat / WebLogic)Java, JSP and other web standardsWeb Servers (Apache/IHS/IIS)Scripting and Development (Perl/Shell/Python/Java)Duties/ ResponsibilitiesContinual Service Improvement Metrics and Reporting Operational Support; - Stop/Start - Maintenance - Execute Scripts - Change and Deployment - Execution of DR failover - SSL Certificate Management - JVM Tuning (heap , thread analysis, etc.) - LB/DR Pair configuration - Apply in-place patches/fixpacks - Vulnerability reviews (Pen test findings)/remediation
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6


Application Programming | Configuration/Release Mgmt | Software Engineer | System Administration
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