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HCL Walkin Intv on 21st & 26th for Customer Service(Back office)

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  • Miscellaneous
  • Insurance
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Job Details

HCL invites you for interviews on 21st Oct & 26th Oct , details given as follows ; Venue for the Interview PLOT NO. - 243 ,SP InfocityTower A 3rdFloorUdyog Vihar Phase 1Gurgaon (Haryana)-122001Neraest Metro Station- SikanderpurHR Contact Mohit Kumar (9911141868) Walk in timings 12.00 pm to 4.00 pm Walk in Drive on 21st Oct16 & 26th Oct 16Job Location - Gurgaon (Gurugram) JD *100% Back Office Insurance ProcessDesignation Customer Service ExecutiveEducational Requirement -*BBA, BA, B Com, B.Sc. Graduates ( Only 2014/2015/2016 Passouts are eligible for this opening).* Result Awaited Candidates are not eligible for this opening.*2016 Non-tech Graduates with online results available are also eligible for this opening.*Technical graduates are not eligible for this opening.Required Work Experience-* Candidates with 0-6 months of experience can walk-in.(Candidates with experience of more than 6 months are not eligible for this opening)* Only 2014/2015/2016 Non-tech Graduate freshers ( BBA, BA, B Com, B.Sc) are eligible for this opening* MBA (Regular) Candidates are not eligible for this opening.Roles and Responsibilities-*Manage and update Insurance Member and Plan data on multiple systems.*Enter new member data into excel and enrolment forms.*Processes customer requests in a timely and accurate manner.*Communicates with customers through written correspondence.*Using PC application and functions such as Excel and Word to update and load data sets.*To answer queries coming from end user customers in a polite and professional manner.Skill Set Required- *Good typing speed ( 25 wpm with 80% Accuracy).*Strong commitment to customer service and quality*Excellent Keyboard Skills*Demonstrates a strong customer service orientation.*Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied. Shift - 24*7 (Rotational)Candidates needs to be okay with 24*7 working environment. (Outstation candidates who can relocate to Gurgaon (Guru gram) asap can apply for this opening) Benefits of Joining HCL -*100% Back Office Profile (Pure Back office No Upselling).* "LOMA" Certification will be provided to employees.* 5 Days Working (Fixed Saturday & Sunday off)* Both side cabs facility.* Opportunity to fast track career growth in Insurance Industry.* International Standard Facilities.* Recreation, Cafeteria, ATM and Concierge facilities* Regular Get together and other cultural programs AGE - 20 yrs to 26 yrs *All candidates should carry 2 copies of resume,1 passport photograph & 1 Government ID Proof.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-1


Administration | Back-end/Transactions Processing | Other Customer Service
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