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Hiring for Team lead in a International Bpo

Kolkata, WB
Job Code:
  • Miscellaneous
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Job Details

Greetings from Nerine Info Solutions Job DescriptionBe in charge of running and managing the call center dailySchedule and organize shift patterns for other team members to ensure that customers are never left unattended toUnderstand all organization s products, services, procedures and guidelines and communicate same to all team membersPrepare forecasts and budgets for the call centerMonitor all calls to ensure that due procedures and quality standards are strictly adhered toFacilitate and organize training session for all agents and participate in recruitment of new call center agentsRecommend and purchase gadgets to enhance job performance at the call centerConduct regular review of all call center agents performance and organize training sessions for under performersSubmit regular reports to management and seek new ideas and strategies to improve performance at the centerKeep up with trends and happenings in the industry and ensuring adherence to industry standardsEnsure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all timesEnsure a safe and harmonious working environment for all other team members and delegate duties to all team members.NERINE INFOSOLUTIONS PVT LTD an International call center is looking for Associates in urgent BasisShifts Evening and Night (Part Time and Full Time)Experience 0-3 Years(Freshers are welcome)Salary Good Negotiable package+Huge Incentives + Travel AllowanceInterested candidates are requested to call in the given number or directly come for interview in the below mentioned address (Within 12PM-4PM-Monday to Saturday)NERINE INFOSOLUTIONS PVT LTD1/3 BANGUR AVENUE BLOCK D 3RD FLOOR FLAT NO 2 KOLKATA - 700055Contact Person Ankita palRegardsHRDHR_ Ankita
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-2


Any Process - International BPO Type
Applying for this job will take you to an external site


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