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HR Assistant - Compensation & Benefits

Chennai, TN
Job Code:
  • Miscellaneous
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Job Details

Bachelor's degree (HR, Management, Accounts, Commerce, Business, IT or other related field)A minimum of 3 years experience in a HR, preferably Shared Services or Global Operations environment.Minimum 1 year experience in handling Benefits/Insurance queries.Process Management SpecificAccurately document all transactions and document in case management or relevant system for end to end process.Conduct research and analysis for case resolution.Manage task checklists for specific transactions / events (e.g., Separation).Complete transaction processing (reviewing form accuracy, verify eligibility, complete election/enrollments, etc.).Receive emailed, scanned or mailed forms or workflow generated orders; enter data into appropriate systems.Exhibit extensive knowledge and understanding of relevant operating policies and procedures and guides clients in applying relevant policies, procedures, and technology.Demonstrate accountability with respect to prioritizing assignments and ensuring effective handling and completion of work. Keeps tasks on track, responding to deadlines and priorities.Serve as first point of contact for all transactions.Receive transactions via Staff Records Management, PeopleSoft, Remedy and SAP.Maintain data collection matrices for analysisLiaison with related department (Payroll / Accounting etc.) on issues and clarificationsRespond to customer queries via email / Remedy and phone (future state will require candidate to work on calls for more than 50% of their time)General Support Support projects within the HRDSO (e.g., identifying past trends in the HRDSO in order to recommend improvements, participate in process improvement sessions, etc.).Direct staff to available online content and self-service in HR Web.Participate in the planning and execution of data quality improvement initiatives; involved in providing inputs to system upgrades, new system introductions and data management activities.
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Compensation/Payroll | Industrial/Labour Relations | Performance Mgmt | Recruitment
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