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Human Resources Coordinator

Mumbai, MH
Job Code:
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Job Details

I)Recruitment, Selection and Induction Process1.To be aware of current vacancies and to respond to and screen telephone and walk-in inquiries. Recruit line Associates when required. 2.Maintain an up to date internal position vacancy listing and Starwood Open Position Listing.3.Effective use of Naukri job portal for job posting and retrieving resumes. 4.Update and effectively utilize the Starwood site i.e Star finder and other job portal to identify potential candidates. Also checking twice a week Westin job careers site for getting the resumes.5.Receive, register and sort incoming applications for employment and file accordingly. Screen applications to ensure they meet 5 star standards. 6.Sending Regret Letters / mails to the rejected candidates7.Maintaining the Manpower Requisition file and ensure that the recruitment is done based on the Manpower Requisition approval by the GM. 8.Doing reference checks, Coordinating with the First Advantage (Reference check Co.) and documents to be filed in the personal file.9.Issuing Pre employment medical forms on the selection of the candidate and follow-up for their reports. 10.Issuing Offer Letters and appointment letters to the selected candidates.11.Pre-employment medical bills to be forwarded to the finance for settlement on timely basis. 12.Issuing Uniform slips on associate joining.13.Maintaining of the Email ID Request form of the New Joinees. 14.Completion of New Associate Joining formalities.15.Issuing passion tags, ID Cards, lockers key and maintaining their effective database. 16.Arrange job interview and exit interview and make the concerned reports.17.Respond to incoming application within two weeks of receipt, and unsuccessful interviews within one week of being advised by the Human Resources Manager of their unsuitability. 18.Assemble new employee Personal files including all necessary forms and information.19.Assist to ensure all personnel records are maintained accurately and secure. 20.Keep office and candidate filing up to date. Conduct regular file culls for candidate files.21.Enter all the details of the New Joinees in the HRIS System along with the salary offers from the HRIS and thereafter confirming their details in HRIS. 22.Sending the Resigned associates data to the First Advantage (reference check Co.) II)General Administration23.Be pro-active in streamlining Human Resources Practices and sourcing new ways to improve current systems. 24.Prepare and maintain files, reports, letter, memorandums and other relevant business documentation25.Perform general secretarial/receptionist duties as required including word processing, photocopy documents, answering telephone queries, filing, maintaining forms, purchase orders, expense vouchers, locker distribution and Petty Cash 26.Collect and distribute mail daily.27.Maintain adequate stock supply in Human Resources Office. 28.Maintain an efficient trace system29.Maintain and update Associate Notice boards. 30.Coordinating with the chefs for the daily menu, print and display on the notice board.31.Lamination of the recognition certificates for the Expressions every month including the certificates for the sports and other events 32.Ensure that all associates comply with the grooming and uniform standards.33.Conduct processing of correspondence and other documents for the HR Department. 34.Carry out any additional duties as requested by the Human Resources Manager and Hotel Management.35.Checking with the department First Aid box and ordering for the medicines. III)Performance Management Process36.Facilitate in maintaining an effective performance management program in line with Starwood policy, assist in providing regular training for managers and ensuring appraisals are completed on regular basis and meet Starwood standards. 37.Assist in annual Talent Review process is completed.38.Maintain associates record in their career goals with Starwood or other agreed direction. 39.Maintain record on bench strength to support the hotel succession plan.40.Filing of all the Mid probation and Probation appraisals in the associate personal file. 41.Preparing the confirmation letters of the associates42.Maintaining PMP rating file IV)Other 43.Uphold the Starwood Cares culture by demonstrating the Star Service Standards at all times to guests and fellow associates.44.Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety rules, and related Hotel Brand and Starwood Policies. 45.Anticipate guests needs through observation and offer prompt, efficient service either personally or through effective communication with other associates 46.Align working practices and conduct with the Hotel Vision; consistently strive to meet and exceed the expectations of both internal and external guests.47.Handle internal customer concerns with empathy and understanding. REQUIREMENTSDisplays Professionalism with a strong Rapport Building ability.Sound Communication skills (written/verbal).Excellent Telephone EtiquetteDemonstrates strong personal organization and time management skills.Quality awareness & attention to detail.Sound human resources skills.Goal focused.Effective complaint handling skills.Is reliable, observes confidentiality and shows high level of integrity.Displays flexibility and high energy level.Shows initiative, innovation, creativity and a sense of urgency.Able to work under pressure and meet tight deadlines.Previous hotel experience preferred.
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-7


Performance Mgmt | Recruitment | Training & Development
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