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Information Architect and Business Analyst - Corporate Services

Mumbai, MH
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  • Banking & Finance
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Job Details

Principal Responsibilities and DutiesInformation Architecture Identifies user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labeling; meeting with focus groups Plans information architecture within the CS Web portal by studying the site concept, strategy, and target audience; envisioning architectural scheme, information structure and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-and dataflow, and navigation; evaluating information representation;Organizes information by translating user behavior into media structure and elements; crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site mapsValidates information delivery by developing and completing usability test plans; evaluating traffic patterns; studying user feedback; coordinating with Usability Specialists.Departmental Provide business management support in conjunction with Ops Officer for select departments Maintain SharePoint sites to house key reports to be shared with management Participate in monthly Business Managers meetings to discuss key processes and topics Support Ops Officer with research and analysis, including regional analysis & support Document & maintain related end-to-end processes and procedures Be proactive and responsive in a dynamic business environment. Foster working partnership with CS Operations and functional groupsFinancial Planning, Reporting and Analysis Produce departmental financial dashboards and flash and other management reports Assist in preparation of semi-annual client transparency presentations Assist in the consolidation of bottoms-up annual budget and periodic forecasts Drive regional consistency in expense booking procedures and allocation methodologies Analyze cost recovery, standard activity-based pricing, and business unit impact Ensure that the payment and accrual process for the branch locations is properly executed Assist in the maintenance and reporting of CS communications with BU clients Analyze and report on contingent headcount portfolio Assist in the creation of best practices documents related to key business management practicesQUALIFICATIONSMinimum Requirements (Knowledge, skills, and abilities to qualify for position) 2-5 years of experience; Background in Web Site development and business analyics Must be detail-oriented and possess solid analytical skills Ability to multi-task responsibilities while cognizant of deadlines Excellent communication, interpersonal and client services skills Demonstrated intermediate to advanced software skills particularly MS Excel and Power Point Previous experience in Investment Bank / Financial Services advantageous
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 2-5


System Analyst/Tech Architect
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