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Infrastructure Business Analyst-ITSO

Bengaluru, KA
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  • Oil & Gas
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Job Details

This role acts as a right hand of project portfolio team by supporting the Project Management Officer (PMO) activities which are centralized around resource and work planning & control, budget management, reporting, and product quality control.Understand the Project Delivery Framework (PDF) and how to apply both Waterfall and Agile project delivery methodologies within the framework. Understand the key elements required to set up an IT project and work closely with PMs and other parties to ensure smooth set up. Ensure PDF compliance through setting up appropriate repositories and data entries, maintaining quality data, and making sure that required deliverables are created, reviewed and approved. Produce project reports and ensure that status reporting is fit for purpose, complete, timely, accurate, and communicated effectively.Capture and track risks and issues. Maintain change logs.Examine project documentation/data for completeness and accuracy.Effectively use tools like Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project, Visio), PPM, and required templates to create and manage project deliverables.Define and implement the PMO environment and toolset which is fit for purpose for a project. Ensures effective usage of the toolset and that adequate processes, assurance, reporting, communication, data, etc. are in place.Support the PM to define, sequence, and estimate resources, activities, and durations to develop a baseline schedule. Track and manage activity progress, dependencies and deviations. Support the PM to manage the resource plan, for example, through initiating project resource requests to suppliers and monitoring timecards. Support the PM to create a project budget and work through approval processes to agree the budget. Track, report on, and reconcile actual costs and revenues across the project lifecycle. Proactively ensure project Assurance compliance.Coordinate mandatory reviews and audits on schedule and according to procedure. Track resultant recommendations and actions necessary to address shortcomings.Facilitate team project meetings and track minutes and actions.Facilitate meetings to ensure that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned.Understand the various legal entities within P&T and to ensure financials are set up properly.Oversee project request management tool between P&T business and Central IT.This role is in the Projects and Technology (P&T) Services and Operations Management (SOM) team, which is part of the ITSO (IT Services and Operations) organization, providing dedicated support and management of key IT operational services to all P&T Business units as well as delivery of IT business infrastructure projects. In addition, PT SOM is overall accountable for IT infrastructure and/or operate capability for Capital Projects, SS&W and Engineering, working across businesses and leading improvements in delivery in these challenging areas. Shells Projects and Technology (P&T) business is the projects execution and technology engine to help Shell achieve our purpose of We power progress together by providing more and cleaner energy solutions. P&T is comprised of a broad landscape of business units including many technical disciplines such as Safety & Environment, Research & Development, Field Development Planning, Project Execution, Engineering & Technical Services, Licensing & Sales to Third parties, Contracting & Procurement and Technical and Competitive IT (TaCIT).Special Challenges Virtual working in a global environment requires flexible working outside of standard working hours.Requirements Skills & RequirementsTypical Experience 2 to 4 years of corporate IT experience or related 4-year degreeMinimum Education or Certification 4-year Degree related to ITSupport project alignment with and adherence to Shell standard project delivery methodologies (e.g. PDF).Attention to data quality.Highly organized, possessing strong analytical abilities.Expert in use of project management scheduling tools.Potentially lead and coach small teams or junior project support specialists.Role will require working in a global organization and with major outsourced suppliers of infrastructure project delivery. Project resources and business stakeholders will be located in NL, US, and India.Team Player experience of working virtually and with cross cultural teamsProven track record of delivery is essentialStrong interpersonal skills with experience in building credibility with key stakeholdersEnthusiastic and creative approach to problem solvingStrong communicator with focus on being able to deliver right level messages to the right stakeholdersAbility to work multiple assignments simultaneouslyAbility to work out of comfort zone i.e. Take on assignments in new areasPreferredAbility to deal with uncertaintyStrong working knowledge of various infrastructure services Networking and Telecoms, End User Computing and HostingStrong communication and influencing skillsProject Management (PM) for IT projects (industry certificatio i.e. PMP)Knowledge of ITIL
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-4


Business/Systems Analysis | Network Administration | Software Engineer | System Administration
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