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International Tech Support Voice/Non-Voice|09873228124

Jaipur, RJ
Job Code:
150,000 To 300,000 Monthly
  • Miscellaneous
  • IT
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Job Details

Urgent Walk In Interviews going on 1227,Janta Flats,Sec-16B,Near Dwarka Sec-14 Metro Station,Dwarka,Delhi-110078.Fresher/ExperiencedNote Apply & Call For Telephonic Round @ 09873228124Walk in Monday - SaturdayTIME 1100 AM - 400 PMPlease come With your Updated Resumes,2 Passport photos and Id Proof.1.Relocation bonus of Rs. 10,000 for the outstation candidates joining in MS US and Symantec and Rs. 7500 for Sing Post and DU Premium.2. Guest House Stay for 15 days.3. Ticket reimbursement up to Rs. 700.4. Candidates can apply for an IJP after 6 months.Job / Interview Location Indore(MP) /Jaipur(Raj) / Delhi NCR / Noida / GurgaonImmediate joining in all locationsProfile International Voice/Non-Voice Customer SupportEligibility Excellent Communication Skills In English Comfortable Working in Rotational Shifts Candidates With- Minimum 6-12 Months Of International BPO Experience. Candidate should have Excellent Communication Skills. Candidate should be graduate.Job Responsibilities Assist Customers to resolve their queries, appropriately raise service requests and drivecustomer satisfaction To deliver service & resolution experience to all the customers Successfully resolve customer queries through CRM &Knowledge Base Document in detail all interactions with customers Effectively articulate information to customers Educate customers on products. Help customers to be successful Identify and evaluate opportunities to increase customer retention and satisfaction throughthe use of up/cross selling products and services Successfully performs against department scorecard metrics including Quality Assurance, FirstContact Resolution, and NPSAttitude Time Conscious Detail Orientation Flexible & Adaptability Patience ProactiveBehavioral Competencies Problem Solving Customer Focus Communication Learning Orientation Result OrientationEmail idcounseling4job@gmail.comContact Details09873228698,09873228124
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5


Blended Process - International BPO Type | Non-Voice Process - International BPO Type | Technical Process | Other IT Software
Applying for this job will take you to an external site


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