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IOC Analyst


Source:
TIMESJOBS.COM
Location:
Secunderabad, Telangana
Date:
08-11-2016
Job Code:
58212946
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Second level support focused on Incident, Monitoring alerts and Problem ResolutionAct as an escalation point to level 1 CSRsPerform Event log data harvesting, task manager analyses, advanced command line , basic windows cleanup procedures, MMC services console managementResponsible for resolving or escalating incidents in a timely mannerAttempt to identify what the underlying causes of issues within the infrastructure of a system and how to resolve themNeed to complete projects for incident, problem, changes, and authoring correctly and on-timeAnalysts own resolution from start to finishAct as Remote Desk Side techniciansRemains on the forefront of emerging industry practices and technologies.Fix problems (workstation, network, server) using their own skills and troubleshooting ability. Though they have resources (Wiki, Knowledgebase) they are expected to use this as a foundation but to go further, using experience, books, and calls to engineers.Use Decision Analysis and Waterfall Model in software and OS testing
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6

Requirements

Network Administration | Quality Assurance/Testing | Software Engineer
Applying for this job will take you to an external site

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