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IP/MPLS Experts

Mumbai, MH
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Job Details

As a Tier 3 Engineer, handle escalations from Tier 1 & Tier 2 IPMPLS support engineers at RJIL NOC. Strong analytical and troubleshooting skills and must have the initiative, perseverance and commitment to see problems through towards resolution. Performs Advanced Level Troubleshooting, Analysis and Diagnosis of Complex Networking Problems & Design Issues Interacts effectively with Cisco TAC and Engineering to solve complex problems. Troubleshoot & resolve the incidents and problem tickets within SLA Simulate the Customer Network architecture within Operations Lab to resolve complex problems and compatibility issues. Collaborate with cross functional teams of RJIL & Cisco to deliver better Operations KPI Collaborates with Vendor Engineering teams on complex product and software issues, driving resolution of specific bugs. Active participation in Firmware & Software Bug Scrub, Testing & Validation in Lab. Active participation in Change Advisory Board Review Meetings with customer. A strong understanding of the ITIL framework and its application in a production environment. Provides preemptive recommendations on network design optimization based on KPIs across Operations, Service performance, Capacity and Network Security. Actively participate in Customer reviews towards Network augmentation. Actively drive Network improvement programs through measured Operations KPIs and best delivery practices Actively mentor the Operations engineers through various training programs.Attributes of a Successful CandidateWe are looking for talent with following qualities and skills Ability to work in a fast-paced, high-pressure, cross-functional environment. Demonstrate high-level of maturity and confidentiality. Attention to detail and interpersonal skills Possess strong presentation and communications skills Key involvement with cross-functional teams to resolve major customer issues. Have strong time management skills Ability to function effectively in ambiguous circumstances. Leads team collaboration extending beyond work group.Education & Experience Typically requires BSEE/CS or equivalent with 10+ years of relevant experience in a network / telecommunications Operations or Technology support environment. CCIE is mandatoryMandatory Skills L2 technologies - VLAN's, trunking, VTP, Ether channelling, STP's, RSTP, MSTP IPV4 & IPV6 addressing L3 technologies - ISIS (advanced), BGP, L3 technology troubleshooting MPLS - LDP, VRF's, L2 & L3 VPN, M-BGP (advanced) Platform Skillset (either or all of) - ASR9K, ASR903, ASR920 & Nexus (Configuration & troubleshooting) Tools and automation (desired) - scripting (perl, Python, bash etc.,), industry tools - HP TeMip, Protocol Analyzers, Syslog Analyzers (Splunk) etc., Demonstrates strategic skills Ability to formulate and deliver complex presentations. Demonstrated industry awarenessKey SkillsCCIE Certification (Service provider/Routing & switching ); MPLS & ISIS ; ASR9k/IOS XR/IOS XE/Nexus
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 10-15


Application Programming | Network Administration | Software Engineer | System Analyst/Tech Architect
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