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IT Asset Management Analyst

Job Code:
  • IT
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Job Details

An IT Asset Management Analyst will participate in the governance of ITAM processes related to procurement, receiving, deployment, tracking, retirement, and disposal of IT assets. This includes reviewing the performance of process execution and providing feedback to the operations teams performing ITAM tasks. Additionally the analyst will be involved in the continual service improvement process by identifying opportunities for optimization, automation, and/or efficiency.Responsibilities Work with operations teams who manage offline inventory, perform builds and deploy, and perform decom, and handle disposal to insure that appropriate data is captured and recorded within Asset Database. Collaborate with Configuration Management analysts to ensure that appropriate details are being mirrored between Asset DB and CMDB Collaborate with Finance and Procurement teams to ensure that our processes accurately capture and track requested and received IT Assets and that Financial Systems of Record and Asset DB are in sync Collaborate with Service and Request Catalog team to ensure that request-able asset offerings are documented and available for use. Work with operations teams to provide feedback and improvement guidance on performance of Asset Management processes. This includes developing reports and dashboards to provide visibility to process performanceJob Requirements Minimum of two years experience with all facets of IT Asset Managemento CHAMP and/or CSAM certification a plus Minimum of one year experience with ServiceNow platformo Preference given to knowledge of Asset Management, Software Asset Management, Procurement, Inventory, Contract, and Cost plugins Minimum of 5+ years working on a team as part of a large IT organization General understanding of infrastructure hardware and software systems across multiple domains like server, network, and storage Strong written and verbal communication Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Proficient with Microsoft Office tools; Excel, PowerPoint, Word Able to function effectively in a fast-paced environment
Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10


Configuration/Release Mgmt | Project Leader/ Project Manager | Software Engineer
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