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IT Infra Storage Admintrator

Bengaluru, KA
Job Code:
  • IT
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Job Details

The Infra IT Operations team inside GIOT (Group IT Operations team) is responsible for maintaining ITservices (e.g. applications, servers, backup and physical hardware). It will be done in collaboration withother IT teams and according to defined processes (e.g. Incident Management and ChangeManagement).The IT Infra Storage Administrator should1. The main focus of she/he is the management of the SANs inside EHAD. This includes also thebackup based on SnapProtect.2. Ensure that IT Services managed by the Infra IT Operations team are delivered effectively tocustomers. This includes the execution of SOPs and management of IT Incidents, IT Changesand IT Problems in OTRS based on the related processes, procedures and work instructions.REQUIRED EXPERIENCE AND SKILLSExperienceREQUIRED PROFILEPersonal Skills Strong organizational skills; Ability to listen, gather and understand information about people andsituations, quickly; Strong interpersonal skills including the ability to influence across theorganization and externally; Excellent attention to detail and quality; At ease with distant & international communications through a widearray of technologies (ticketing tool, documents and forums, phone,chat, e-mail).Initial Education Background Bachelors degree or comparable educationAdditional EducationBackground Certification ITIL Foundation V3 highly appreciated, but notmandatory.Language skills and levelexpected English (fluent) required; German (fluent) beneficial.(Mother tongue; Fluent;Professional)Type and duration of previousexperience More than 10 years experience required as Storageadministrator managing SANs inside enterprise level datacentres with more than 1000 servers;Technical knowledge More than 10 years experience as Storage administrator forNetapp SANs including SnapProtect.SPECIFIC ASSIGNMENTSIT Operations1. The management of the SANs and backup inside EHADa. Responsible of operations;b. Monitor the availability, performance and capacity;c. Deliver regular reporting of the status to IT Infra Group EHAD Operations Manager;d. Escalate any issue to the IT Infra Group EHAD Operations Manager;e. Make sure that changes are implemented in a smooth and controlled manner (e.g.Change Management, release procedure and monitoring criteria).2. For all IT Services managed by the Infra IT Operations teama. IT Incidents, IT Changes and IT Problems are managed according to the existingprocesses;b. Execute IT Changes based on standard operations procedures (SOP);Other Assignmenta. Participate in the design of Eurofins standards and policies regarding IT Infrastructure servicesconcerning operation; Together with peers, participate to the definition of Eurofins standards and policies; Liaise with other IT teams to design new IT Services.b. Ensure that Eurofins standards and policies are respected; Implement changes according to Eurofins standards and policies;Make sure that Eurofins standards correctly implemented and followed by his/her own team as well as byeach customer supportedPREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to thinkcritically; enjoy working with teams spread globally and across cultures; a desire to learn in newareas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelors degree with the right experience Will be an added advantage if worked on Laboratory related applications
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 10-15


Application Programming | Configuration/Release Mgmt | Database Administration (DBA) | System Administration
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