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IT Infrastructure Engineer

Bengaluru, KA
Job Code:
  • IT
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Job Details

YourResponsibilities Willing to work in 24*5 shifts L1/L2 support for servers(Windows/UNIX) and network related issues Manage global support Incident management and troubleshooting prior to escalating to the next level Diagnose mechanical, hardware, software and system failures Coordinate support and repair activities with select third party vendors Creation/maintenance/editing of user accounts (i.e. permissions, security, group policies) Support day-to-day Information Technology activities and projects Assist with hardware inventory, troubleshooting, maintenance and support Assist with evaluating current processes, procedures, and technology with an emphasis on identifying methods of improving effectiveness in providing support to clients Solve complex problems with innovative solutions and perform other duties as assigned Responsible for resolution of assigned help desk tickets daily. Evaluate, test and propose new technologies for the server and network Manage Cisco routing, switching, and WAN technologies Manage Check Point firewalls and VPN connectivity Be part of the team handling network security Improving processes, procedures, and scalability through network automation Ability to analyze infrastructure usage and plan for growth across network elements (physical and virtual) Upgrading existing elements to new patch levels Defining the future infrastructure pieces for new data centers Troubleshooting complex interactions across multiple networks Evaluate new routing, switching, wireless, and WAN technologies YourProfile Bachelors degree or equivalent in an appropriate field 6+ years of work experience working with Cisco equipment CompTIA Security+ CE Microsoft Certification - MCP in Windows with 1 year experience in related fields preferred. ITIL v3 Foundations Certification also a plus 4+ years of experience with network capacity planning, network security principles and general network management best practices. Extra beneficial if you have experience working with telcos in different countries Deep understanding of networking protocols (e.gBGP, OSPF, STP, QoS,NetFlow, OpenFlow, MPLS, SIP) Knowledge of SDWAN, WAN Optimization, Cloud Computing (AWS, Azure, Google) Experience with wireless technologies includingAerohive Knowledge of Windows server 2008-2012 Knowledge of Active Directory Experience in Designing, Implementing and Administrating server and VMWare environments Experience of working numerous development systems including SVN, bug tracking, Microsoft SQL, Oracle, Apache and Terradatasystems Experience in any of the following would be considered a significant benefitQlikView, IPv6, Next generation firewalls, NAC, VMWare, cloud computing, monitoring,
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-11


Customer Support | H/W Installation/Maintenance | Network Planning | Switching/Router
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