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IT Manager

Chennai, TN
Job Code:
  • IT
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Job Details

We are looking for an experienced IT Manager who would be able to manage Service delivery, implement from planning , manage resources, create and manage schedule, identify and manage vendors, handle customer escalations and get the job done on-time and within allocated budgetResponsibilitiesManage a team of L1/L2 engineers for ensuring on time service delivery to the customers.Design and Implement network architecture as per the Customers requirements.Support to resolve hardware and software issues of LAN/WAN, Firewalls and Load Balancers devices.Implement change requests as per business needs on Routers, Switches, Firewalls and Load Balancers.Knowledge in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs.etcPerforms a full range of upgrades to the existing network architecture.Experience in designing network and datacenter installations utilizing L2 and L3 protocols.Implementation of IT systems management process in line with ITIL processes.Required SkillsResponsible for Capacity planning & design of IT upgrades / changes with clear benefits and implementation planResponsible for Team management, Vendor management & IT asset tracking.Bottom line responsibility for 24x7 availability, performance & security of the services.Implement IT system monitoring application, help desk application and application management tools (Oracle database, Oracle functional, Integration) to improve IT operations efficiency.Coordinate with all vendor technical teams for managing the overall Service delivery.IT support for all development & production systems including communication & internal hardwareResponsible for certification ITIL & security standardsUnderstand and comply to the company policies.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-7


H/W Installation/Maintenance | Network Planning | Security | Switching/Router
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