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IT Project Coordinator - ITSM

Job Code:
  • IT
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Job Details

In this role, BusinessAnalysts will be responsible for Gathering detailed technical requirements for ServiceExchange platform enhancements Interviewing process and application owners, including business & IT subject matter experts, service owners, and consultants Reviewing requirements with the Development team and obtaining approval that all necessary information has been provided Collaborate with Development teams to understand what information is needed to complete solution designs Collaborate with project managers to prioritize and sequence tasks and activities Collaborate with Data and platform Architects to understand the needs and objectives of business units that IT projects must enable Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gatheredQualifications Strong written & verbal communication, and meeting facilitation skills Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Proficient with MS Excel, Word, and PowerPoint. Ability to operate and contribute to SharePoint sites. General understanding of infrastructure hardware and software systems including network, compute, storage and security for traditional data center hosted applications as well as virtual and private cloud solutions. Conceptual understanding of these data center technologies o Network firewalls, load balancers o Compute PlatformsVMware, x86 servers o Operating Systems Linux, Unix, Windows o StorageNAS, SAN o Databases Oracle, MS SQL Minimum of 5+ years of working as part of large IT organizations Comfortable working in a fast-paced environment PMI Professional in Business Analysis (PMI-PBA), Certified Business Analysis Professional (CBAP), and ITIL V3 Certifications preferred
Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10


Business/Systems Analysis | Database Administration (DBA) | Project Leader/ Project Manager
Applying for this job will take you to an external site


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