Sign In
 [New User? Sign Up]
Mobile Version

IT Service Analyst - Oracle EBS Depot Repair

Bengaluru, KA
Job Code:
  • Manufacturing & Production
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Role Summary/PurposeContemporary technology solutions that enable business and enterprise outcomes. Basic understanding of Information Technology procedures and concepts; understands how own area integrates with other teams.Essential ResponsibilitiesFor the given application(s) in production ensure availability and performance end to end according to the needs and SLA (Service Level Agreement) if any Lead and operate the maintenance activities, ensure the operational application SLA end to end, ensure the support level 2 and level 3 (guarantee the applications availabilities), ensure the applications maintenance corrections, preventions, enhancements, optimize TCO (Total Cost of Ownership) per application solution, end to end; provide end users assistance with technical issues, including maintenance, administration, and resolving issues related to the technology customer's use. Expected to resolve problems through the application of acquired expertise guided by precedent. Communicates with direct team and supervisor. Presents to internal teams on metrics, project status and research. Has discretion how to accomplish deliverables; rarely influences deliverables outside of team or function.Qualifications/RequirementsBachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Information Technology).Desired CharacteristicsStrong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills. 5+ years of experience in Oracle application development or support 3+ years of experience in implementing and / or supporting Oracle E-Business Suite or R12, specifically Oracle Financial applications in Average costing and Project environment. Significant experience working with Oracle 10g/11g databases and development tools such as PL/SQL, SQL, Forms 10g /11g, Reports 10g/11g, Oracle Application Framework (OAF), workflow builder and BI / XML Publisher Ideally will also have some experience in Oracle Application Express (APEX), Oracle Application Development Framework (ADF) and development of java based SOA applications, preferably utilizing JDeveloper to extend OAF pages Functional understanding of Install base and Depot Repairs process flow is desirable. Should be able to relate process flows to data model and structures. Extensive interaction with the user community both in terms of requirements analysis/gathering and post implementation support Thorough understanding of the software development life cycle; familiarly to scrum or Agile is desirable. Strong verbal and written communication skills that non-technical end users can understand Ability to build positive and professional business relationships with internal and external clients. Experiece in using OBIEE/ Webmethods, Informatica and loftware ools.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 5-8


Application Programming | Database Administration (DBA) | Software Engineer
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News