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IT Service Desk Analyst


Dubai, Dubai
  • IT
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Job Details

• Competitive Salary
• Ref: 929757

Charterhouse is working with a legal organisation who is looking to hire an IT Service Desk Analyst to join their team. As the Service Desk Analyst you will report to the IT Team Leader and ensure all IT issues are resolved efficiently, ensuring all systems operate to meet business needs. Your main responsibilities will be to provide 1st and 2nd line support resolution to company users, update and respond logging systems, ensure users are updated throughout and pass issues if cannot be resolved 1st/2nd line. The successful candidate should hold a bachelors Degree in Computer Science and have a minimum of 2 years service desk experience. Strong knowledge / certification in ITIL, Windows 7 and Microsoft applications is required. Having worked within the legal industry would be an advantage.
Applying for this job will take you to an external site

The Charterhouse Legacy

During the last ten years, Charterhouse Middle East has been operating across the UAE and GCC Markets. In many ways, we were the recruiter who established and set the standards within the regional recruitment industry benchmarking and innovating the service levels associated to Search and Selection.
Charterhouse understands the dynamics attached to talent acquisition, relationship management and the required service levels within the regional industry. Our heritage is now our main strength as we continue to work within our core markets to deliver key account management and strong contingency recruitment practices to our clients and candidates.


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