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IT Support Engineer

Bengaluru, KA
Job Code:
  • IT
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Job Details

1. Providing all types of IT related support which relates to [PC Hardware issues - Logging calls withvendors for defective hardware / planning on replacements / issuing the with temporary PC'sconfiguring the INTRA accounts] & [PC Software issues - Checking & troubleshooting OS & software related issues]2. Addressing network issues if any w.r.t VPN connectivity / access related / PC network connectivity /MS outlook emails connectivity3. Addressing issues w.r.t video conference PC / Audio-Video issues4. Planning on procurements w.r.t any new assets - Monitors / Desktops / Laptops / Mouse / Keyboards OR any hardware upgrades - RAM / Hard disks5. Configuring & issuing new PC's with INTRA accounts for employees.6. Follow up's with necessary IT / Network & Answers Teams for "rtwireless" certs creations & other ITrelated queries7. Administer & address issues w.r.t access controllers & CCTV's8. Maintaining IT / Network assets inventories - Audit purpose9. Server room administration - if any10. Printer setup & configurations11. Addressing issues w.r.t VoIP phones / Analog phones12. Follow up's with ISP vendors in case of link maintenance / downtime from ISP teams13. Configuration new PC's - Wi-Fi / Wired, depending on the requirements / enabling the network switch ports 1. First & foremost, the engineer should have advanced knowledge on Operating system concepts &advanced troubleshooting techniques2. Should be wellworsed in mentioned OS's - Windows flavors - Win XP / 7 / Server 2003 / Server 2008 / Server 2012 / Datacenters & basic knowledge on Linux / Unix flavors - Cent OS / Red Hat Enterprise /Fedora & others if any..3. Advanced troubleshooting on hardware / software issues.. Hands-on experience with PC's troubleshooting w.r.t HP / Lenovo / IBM / Dell4. Advanced knowledge on PC Imaging / OS Imaging Concepts - WDS / Sysprep / Remote Install / SoftwareCentral Configuration Manager - SCCM5. Basic knowledge on Server Concepts / Roles - DHCP / DNS / AD6. Basic knowledge on Networking Concepts - IP's / Routers / Switches / Firewalls7. Basic knowledge on Core Networking Concepts - LAN / WAN / MAN
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-6


H/W Installation/Maintenance | Hardware Design | Network Planning | Switching/Router
Applying for this job will take you to an external site


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