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IT Support Engineer

Noida, UP
Job Code:
  • IT
  • Manufacturing & Production
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Job Details

Introduce new ideas/innovations to increase productivity.Manage and monitor all installed systems and infrastructure.Install, configure, test and maintain operating systems, application software and system management toolsPro-actively ensure the highest levels of systems and infrastructure availabilityMaintain security, backup, and redundancy strategiesWrite and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasksParticipate in the design of information and operational support systemsProvide 1st and 2nd level supportTroubleshoot remote user issues including VPN, smart phones, and hardware failures often over long-distance connections and across time zonesCommunicate with vendors, as required, for troubleshooting and scheduling maintenanceDocumentation of procedures and policiesJob QualificationEducation BackgroundBachelor s degree in computer science (CS) or information systems (IS), or equivalent work experience.Work History5+ years of experience in systems administration and level 2 help-desk support.A stable work historyTechnical BackgroundRequired SkillsetBasic networking knowledge (OSI network layers, TCP/IP)Basic Desktop/laptop Hardware troubleshooting /OS Installation & troubleshootingSoftware Installation & TroubleshootingStrong knowledge of IT services and applications including, but not limited to Active Directory, DHCP, VPN, DNS, TCP/IP, SMTP, IIS, anti-virus and anti-spam/spyware blocking technologiesVendor Management. (Example Dell, LifeSize) - Should be able to coordinate with multiple vendor for resolution of IT issues.Install new enterprise software releases and system upgrades. Evaluate and install patches, and resolve software related issues for end users using client management tools such as Microsoft SCCM, WSUS & Casper.Research and utilize innovative technology solutions to common problems.Should have Experience on Windows Server, DNS, DHCP, ADS.Scripting skillsPrior experience supporting Windows 7/8.1 in a Windows 2008/2012 AD corporate environmentDesired SkillsetExperience with Office365Knowledge in Cloud Compute - AWS and Hyper V / VMWare technologies.Basic administration of VoIP phone system (adds and changes) - experience with Aterisk a plusExperience with Linux Operating System Software.Experience working with VMware based virtual environment.Experience with LAMP stack and Linux/Unix based mail systems
Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10


Application Programming | Software Engineer | System Administration
Applying for this job will take you to an external site


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