Sign In
 [New User? Sign Up]
Mobile Version

IT Support Specialist

Bengaluru, KA
Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Responsible for the distribution, installation, operations, and troubleshooting of site distributed computing environment. Participate in hardware/software projects and deployment plans. Analyze work group systems and recommend solutions. Execute production processes. Perform/manage changes to servers/environment. Manage virus protection procedures on server. Drive day to day business needs by managing processes and/or workflow. Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education and judgement.As part of the SMIT GPS Organization candidate would be Responsible for providing 24/7 on-call level 2 / Level 3 production support on a rotational basis. L2 support would include end user interactions, data analysis, analytical & problem solving by working with the Level 1 production support team / end users and other stake holders as needed. Candidate will manage the life cycle of the issues raised working with the partner teams ; Candidate should demonstrate ability to be a hands-on in all aspects of support activities and adhere to the Org level goals / processes in the production support domain Should have the ability to work with technical lead and product owners to modify and deliver and maintain application code. - Responsible for effectively documenting and articulating repeated issues- Own basic testing for all the applications during minor upgrades / infrastructure check outs Responsible for adhering to the ITIL framework Qualifications Education Candidate must have a Bachelor / Master's degree in any stream.Experience/Skills At least 3+ years of working experience in production support / application development activities The candidate must possess knowledge on key Microsoft technologies- DB development on MS SQL Server 2012+; - MSBI Stack predominantly on SSIS, SSAS- .Net, Web application & Web services development. Candidate must be strong team player , Self-driven and self-motivatedKnowledgeable and passionate about customer satisfaction and user experience best practices Must have good interpersonal skills and communication skills.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-7


Application Programming | Graphic Designing/Animation/Web Designing | Software Engineer | System Administration
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News