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IT System Analyst - (MONTAdmA.1.4)

Secunderabad, Telangana
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  • IT
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Job Details

Strong Server and Application Monitoring Admin for supporting Solar Winds Network Monitoring. The shortlisted candidate should have strong communication, interpersonal, analytical and problem solving skills. Should have an ability to effectively communicate complex technical issues within the team, and is able to work individually or as part of a team to achieve project goals. Primary Skill Set Support Enterprise Monitoring Tools which comprise of Solar Winds Network Monitoring. Role summary This position is in the Yash IMS Team which owns and develops solutions based on Monitoring & Automation toolsets like SolarWinds, BMC tools, Splunk etc. Strong skills and proven experience with Solar Winds Network Monitoring is a must for this position. The candidate needs to have in depth understanding and experience in administration, troubleshooting and managing Solar Winds. Additional technical and soft skills are required and are specified in the Required Skills section below. Experience with BMC monitoring and automation tools a plusJob RequirementsYou are required to have skills in following areas Primary Responsibilities Providing L1/L2 support to Solar Winds Enterprise Monitoring Tool and other Enterprise Monitoring Tools. Responsible for contacting the vendors of the applications / tools for technical support and ensure that proper functioning of the tools. Responsible for ensuring all incidents and outages are opened in a timely manner, properly documented, tracked and resolution occurs. Perform regular maintenance and administrative tasks for the application as required. Work closely with Infrastructure support teams to diagnose and resolve configuration issues. Provide on-call support for Monitoring and automation tools as required. Required Skills/Experience Minimum 4 years of Windows and 2+ years of experience in Solar Winds Network & Server Application Monitoring Tool. Must understand basic network concepts (Experience with Cisco networking a plus). Should have strong communication with customer service skills Knowledge with use and administration of Orion a must Knowledge of Orion architecture in multi-poller environment Basic knowledge of Windows operating system Basic knowledge of client/server and multi-tier application architecture Understand using Active Directory groups for controlling user-based access Experience with large installations of SolarWinds Orion a plus Ability to create custom SQL queries for reporting a plus Expert at root cause analysis, problem solving, and resolution. Strong interpersonal and negotiation skills.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9


Database Administration (DBA) | Network Administration | Software Engineer | System Administration
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