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Java Application Support Analyst

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

Understand and follow all Application Operations procedures and processes Acknowledge, troubleshoot, and document pertinent information for incidents, while providing detailed information to management and team members Perform implementation steps as prescribed in documented changes, upgrades, installations and outages Develop proactive processes to alert/eliminate issues before they escalate in business impact Identify areas where efficiencies can be gained using the proactive approach of metrics analysis Participate in team/group meetingsIdeal Personality Traits Excellent communication, analytical and writing skills; penchant for innovation.Key responsibilities Ensure that applications are available and supported in line with defined system service level agreements.Act as point of contact for all application service interruptions; oversee all crisis and incident management processes. Executing and/or escalating problem management procedures as necessary.Documenting support activities, which include support tasks and outages. Building tools to enhance the support function.Skills/Experience 5-8 years of experience in core Java 5-8 years of experience in UNIX and Windows 5-8 years of experience with Middleware technologies such as Apache, Websphere Application Server, or IIS. 5-8 Experience on splunk and wily 2- 4 Experience on datapower Prefer knowledge of tools and scripting methods utilized for deployment and configuration of Web Applications. Understanding of TCP/IP networking , LoadbalancingSoft Skills Excellent interpersonal skills are absolutely critical to this role.Have an open attitude towards sharing ideas and knowledge. A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through. Good prioritization and time management.The ability to present and absorb complex ideas quickly and accurately. A team player with a positive attitude - enthusiastic, dynamic, energetic.Excellent listening, written and verbal communication skills. The ability to work within a large team, sometimes under stress, but always under control.
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 5-8


Application Programming | Configuration/Release Mgmt | Network Administration | Software Engineer
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